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Medical
The medical plan is administered by Meritain using the Aetna network. Your prescription drug plan is administered by SmithRx and is included for employees enrolled in a medical plan.
Click here (https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_8184504134db4425858fc71daf69d080.pdf)to learn how to register, print an ID card, view your claims, and much more!
Medical:
Meritain
1-800-925-2272
www.meritain.com (www.meritain.com)
Prescription:
SmithRx
1-844-454-5201
www.smithrx.com(http://www.smithrx.com/)
Mail order prescription:
Amazon Pharmacy (through SmithRx)
1-855-206-3605
www.amazon.com/smithrx (http://www.amazon.com/smithrx)
Health Savings Account:
Flex Facts
1-817-943-2287
www.flexfacts.com (www.flexfacts.com)
Click here (https://www.aetna.com/dsepublic/#/contentPage?page=providerSearchLanding&site_id=mymeritain)and select Aetna Choice POS II (Open Access).
Click here (https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_6030c1e5792a4480ada46fd1107f2c8a.pdf)to learn more about the Meritain Cost Estimator Tool.
Covered prescriptions: Click here (https://smithrx.adaptiverx.com/webSearch/index?key=8F02B26A288102C27BAC82D14C006C6FC54D480F80409B685FDCB3681DDB163F)to determine which medications are covered under your plan and any applicable limitations.
Mail order pharmacy information: Click here (https://www.tandmbenefits.com/_files/ugd/51ffe3_7e909c15ca4a4eb4a27be454dceb5049.pdf)for enrollment instructions.
Other helpful resources from SmithRx, your Prescription provider:
• Understanding your SmithRx prescription benefits (in English and Spanish)(https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_d87bdd026e614aaa87e9ac095a4b8a39.pdf)
• National chain pharmacy listing(https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_ad6f1fa129bf47e89581b33b939c8145.pdf)
• How to use the SmithRx portal(https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_1335045af07e4e53ac895dffd0a3e911.pdf)
Click here (https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_5b0c256701d4450eac6d8d02af1c09a1.pdf)to learn about the Meritain Health Nurse Line.
Coping with health concerns can be time-consuming and complex. It can be hard to know where to look for trusted information and support.
For those enrolled in a Meritain sponsored health plan, the 24x7 Nurse Line can give you peace of mind with:
• Immediate answers to your health questions any time, from anywhere – 24 hours a day!
• Trusted, physician-approved information to guide your healthcare decisions.
When you call, a registered nurse can help you:
• Understand a wide range of symptoms.
• Determine if the Emergency Room, a doctor visit or self-care is right for your needs.
• Learn more about a diagnosis.
• Explore the risks, benefits and possible outcomes of treatment options.
• And much more!
Please call 1-866-726-6529 to speak with a nurse.
Get access to everything available on the Meritain website by downloading the app. Click here (https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_fddb04caa7dd4302ae3678b247102570.pdf)to learn more or watch the video below.
https://youtu.be/d5Qwnz_AQ2c
Your medical plan through Meritain covers in-network emergency room care outside of the country. Click here (https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_db08e2da7d904d0080a7fc4c62ce7367.pdf)for more information.
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